A fibre roll-out management tool for Orange: what we take away from it
Drawing on our experience in the fibre sector, as well as on a number of FTTH roll-out management assignments, our teams have been able to develop a management solution for Orange.
A fibre roll-out management tool for Orange: what we take away from it
The real problem wasn't technical, it was organisational
Why a fibre roll-out puts coordination between design offices, subcontractors and field teams under strain, and what poorly circulated information actually costs.
Why neither a spreadsheet nor an off-the-shelf package was the answer
The limits of tracking work through shared files, but also the reasons why a standard solution wasn't necessarily the right choice here — a point worth qualifying.
What the tool does, in practice
A look at the functions genuinely used day to day: tracking site phases, assigning personnel, feeding information back from the field, supporting documents and progress reports.
The technical choices, explained without jargon
Why a web application, how to manage access according to roles, and the question of working in areas with poor coverage — trade-offs that come up in a great many business software projects.
What proved difficult
Migrating existing data, the edge cases that no specification ever anticipates, and the time it takes for teams to adopt a new tool.
What an SME can take from this, even without rolling out fibre
The criteria that help you decide between bespoke software and an off-the-shelf solution, whatever the size of the company and its sector.
After go-live: maintenance, further development and reversibility
What it means to live with a piece of business software over several years, and the questions to ask before signing so as not to end up dependent on a single provider.
